Low-cost,
full-time staff dedicated
solely to your business
Better back-office productivity while saving on cost and improving deliveries with virtual assistant services
Employee Standards Modelled After Australian Excellence
At SOHO Smart Online Staff, we prioritise a stable, productive environment for our team members. All employees enjoy benefits designed to reflect Australian standards, including:
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Workspace and Connectivity
Spacious desks, dual monitors, dual fibre internet connections, UPS-backed equipment, and backup power for seamless operations.
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Engaging Company Culture
A dedicated “fun-fund” budget to foster camaraderie and a positive workplace culture.
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Competitive Salaries and Growth Opportunities
Above-market pay with potential for growth based on performance and client feedback.
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Incentives
Performance-based rewards that either go directly to employees or contribute to the fun-fund budget if targets aren’t met.
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Leave Entitlements
Annual and sick leave packages based on Australian norms.
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Healthcare Coverage
Private health plans to enhance access to quality care.
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Retirement Planning
A superannuation-inspired programme, with retention incentives for long-term commitment.
Australian-Owned, Philippine-Based Compliance
We are an Australian-owned and operated business, with Philippine operations under our independent entity, “SOHO Smart Outsourcing Inc.”, fully compliant with all Philippine laws.
About Smart Online Staff
SOHO Smart Online Staff:
Bringing Stability and Quality to Your Small Office Home Office (SOHO) Business
SOHO Smart Online Staff was established to meet a need for long-term, dedicated employees in the Philippines. Our founder, Nathan, sought a reliable alternative to the common challenges of home-based hiring and the instability of other BPOs in the market. SOHO Smart Online Staff was created to provide dependable, full-time staffing solutions for SOHO businesses seeking low-cost, stable support.
The “SOHO” in our name reflects our focus on serving Small Office Home Office businesses that require quality employees fully supported by state-of-the-art equipment and infrastructure.
Key Points of Difference
Stability for Small Office Home Office (SOHO) Businesses
We specialise in supporting SOHO businesses by providing stable, full-time staff at a fraction of the cost, with all the infrastructure and support needed for sustained success. Unlike other BPOs, our focus on stability ensures that clients have dependable, long-term staff, allowing their business to grow without the disruptions often seen in remote or freelance setups.
Australian Standards and Compliance
As an Australian-owned business operating in the Philippines, we uphold the highest standards in employee benefits and compliance. SOHO Smart Online Staff is registered as a standalone entity in the Philippines, strictly adhering to local regulations while applying Australian-level employment practices. This dual compliance guarantees peace of mind for our clients and top-quality support for our staff.
Premium Employee Benefits for Retention
Our staff receive benefits uncommon in the industry, modelled after Australian employment standards. These include annual and sick leave entitlements, private healthcare, a superannuation-inspired retirement scheme, and spacious workstations with dual monitors. By investing in our employees’ welfare, we create a loyal, motivated workforce that remains with clients long-term.
Robust Infrastructure and Operational Reliability
To provide uninterrupted service, we offer dual fibre internet connections, on-site backup power, and UPS-backed equipment at every workstation. This commitment to robust infrastructure allows our clients to enjoy consistent, high-quality service and minimal downtime, a rare standard in the BPO industry.
Positive Workplace Culture and Performance-Based Incentives
Through our company “fun-fund,” we foster a collaborative and supportive workplace culture that builds strong morale. We also offer performance-based incentives directly tied to attendance and client satisfaction. These benefits either reward employees directly or contribute to group activities, keeping our team motivated, engaged, and committed to quality service.
Client-Centric Focus on Long-Term Value
Our objective is simple: to provide stability, quality, and reliability at a low cost. By focusing on long-term placements and building client-employee relationships, we offer value far beyond standard outsourcing. SOHO Smart Online Staff clients enjoy a uniquely stable solution that enables them to build a cohesive, dedicated team, without the traditional challenges associated with remote staffing.
Our Clients
Our Goal
Our goal is to cultivate a stable, efficient environment that motivates employees to invest in their work and support their clients long-term, bringing unmatched stability to SOHO businesses at a highly competitive cost.
Book your consultation
Book a no-commitment, complimentary 20-minute Productivity Assessment with our experts. Discover how our team can best support your business
Address
Office 186, 26 Felix Street, Brisbane CBD QLD 4000
Office Phone
07 3185 1111
Book your consultation
Book a no-commitment, complimentary 20-minute Productivity Assessment with our experts. Discover how our team can best support your business
Address
Office 186, 26 Felix Street, Brisbane CBD QLD 4000
Office Phone 1
07 3185 1111